Case Study - ePassi

Data Privacy 

A strong culture of compliance and business ethics are important to Bregal, and ePassi’s management team is making good progress in further formalising procedures. The company’s main focus has been to enhance GDPR-related documentation, with ongoing work to incorporate compliance and risk-related aspects into the business values, including embedding these policies as part of onboarding for new employees and in annual employee training. ePassi has taken the important step of hiring a Compliance Officer who will build on the current practices to further set up a robust and mature programme.

Good governance

ePassi’s management team has taken significant steps to establish a regular and structured set of leadership meetings with documented agendas and minutes. 

The team has been diligent in establishing clear decision-making authority per role and function across ePassi, enabling decisions to be made more effectively and without direction from the top of the organisation. The team is ensuring the necessary controls and checks are in place, with clear thresholds and requirements for spend decisions and commercial properties.

Employee engagement and performance management 

ePassi has two HR managers who provide operational HR support across Finland, Sweden and Poland. The team has been working hard to standardise and formalise people management practices across all three countries, covering the full employee scope with a focus on the employee value proposition, engagement of the workforce and management of performance and talent. Formalised engagement measure tools and KPI tracking is underway with the aim to further improve employee motivation and satisfaction.